PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THEY PROVIDE KEY INFORMATION ABOUT YOUR LEGAL RIGHTS AND OBLIGATIONS, FUTURE CHANGES TO TERMS, AUTOMATIC RENEWALS AND LIMITATIONS OF LIABILITY.
The program rules below are specific to Manulmail. Our rules are designed to ensure a comfortable experience for all Manulmail users.
We strive to prevent violations of our requirements and ask you to comply with the rules listed below. Upon learning of the violation, we can take the necessary measures, including restricting the user's access to Manulmail products. If you think your account has been blocked by mistake, follow the instructions on this page.
We may take appropriate action against accounts that exceed storage quotas, such as limiting the ability to send and receive emails. If the user is unable to free up storage space or purchase additional space, we may also remove the content from their account.
The rules are subject to change, so we recommend that you visit this page from time to time.
Basic terms
Email is a service based on the technology of the service for sending and receiving electronic messages between users of a computer network.
Manulmail("we", "company", "service", "administration") - the name of the company (trademark) that provides a range of services, access to the use of e-mail services.
Mail Server - is a service based on the technology of the service for sending and receiving electronic messages between users of a computer network.
Mail client (mail program) - software that is installed on the user's side of e-mail, designed to receive, write, send and store messages.
Account is an associated set of data stored in encrypted form on the Manulmail mail server, which is used for the client's interaction with the technical data of the service, via the web interface of the mail program or a mobile client application.
SECTION І. Manulmail program rules
Account inactivity
Use the service to keep your account active. Use means access to the service or its content at least once every two years. We may take certain measures in relation to inactive accounts, including deleting emails from the service.
Spam and bulk mailing
2.1. Do not use Manulmail to send spam and unsolicited advertising messages.
2.2. It is forbidden to send emails that violate spam laws (for example, American CAN-SPAM), unauthorized sending messages through open third-party servers and distributing email addresses without the consent of their owners.
2.3. It is forbidden to automate the Manulmail interface to send, delete or filter emails in order to deceive or mislead other users.
2.4. Remember that the sender's and the recipient's assessment of the concept of "spam" can be different. Think before sending a letter to a large number of users, even if they have previously agreed to receive newsletters from you. If a Manulmail user marks your message as spam, our systems will remember this choice, and in the future, messages from your address may be considered spam.
Malicious software
Do not distribute malicious software via Manulmail, including viruses, worms, Trojans, corrupted files, or other materials that disrupt computers or mislead users. It is also prohibited to distribute content that harms or interferes with the operation of networks, servers and other elements of the company's infrastructure, or third parties.
Fraud, phishing and other deceptive activities
4.1. Do not try to access someone else's Manulmail account without explicit permission from the owner.
4.2. It is forbidden to use Manulmail for phishing purposes. It is not allowed to request or collect confidential information (including passwords, bank card details and passport numbers).
4.3. It is forbidden to send letters with the aim of deceiving or misleading other users, or taking their data in an unfair way. Such cases include, among other things, impersonating another person or organization in order to deceive or mislead.
4.4. If you have identified suspicious activity in one of the accounts, users of Manulmail, or want to report a violation of the rules, use this form..
Child safety
5.1. Manulmail has a zero-tolerance policy against child pornography. If we find images of minors in a sexual context, we, in accordance with the law, report this to the American National Center for the Search for Missing and Exploited Children (NCMEC) and may delete the Manulmail accounts of all users associated with the distribution of such content.
5.2. It is forbidden to use Manulmail for the purpose of seducing minors, in particular, any actions aimed at establishing contact with a child in order to reduce the level of shyness on his part are prohibited, and thereby prepare the ground for sexual violence, kidnapping and other options for inappropriate treatment.
5.3. If you think your child is in danger, abuse, exploitation or abduction puppy, contact your local law enforcement agency immediately.
5.4. If you have already reported a problem to law enforcement, but you still need help, or you fear that your child is at risk or endangered at Manulmail, please submit the information to tech support using this form. Remember that you can always block any sender if you do not want him to be able to contact you in Manulmail.
Copyright
Observe copyright laws. Do not violate other people's intellectual property rights, including patents, trademarks, trade secrets, and other rights, or encourage others to do so. To report copyright infringement to Manulmail, fill out this form..
Harassment
Don't use Manulmail for harassment, intimidation, or threats. We reserve the right to block the account of any Manulmail user who violates this rule.
Illegal activity
Act within the law. It is forbidden to use Manulmail for any kind of illegal activity.
SECTION II. Privacy Policy
By using Manulmail services, you trust us with your personal information. We do everything to ensure its security and at the same time provide you with the ability to manage your data.
Please read our Privacy Policy carefully to know what information we collect, for what purposes we use it and how you can change, export or delete it.
Collection of information
The main policy of our company is to collect as little information about users as possible and to ensure a completely confidential and anonymous user experience when using the Service. We also do not have the technical means to access your encrypted message content.
Collecting user data
10.1. Visits to our website: We use Google Analytics, a free-to-use analytical tool provided by Google to generate detailed statistics on website visitors. Analytical data is stored in Google cloud storage.
10.2. Account Creation: There is no need to provide personal information to create an account, but you can provide an external email address for notifications or password recovery. If you choose to provide it, we will link your account with a different email address (for password recovery or notifications). The legal basis for processing is the registration of a personal account with Manulmail.
10.3. Account Actions: Due to limitations of the SMTP protocol, we have access to the following email metadata: sender and recipient email addresses, IP address from which incoming messages were sent, message subject, and message sent and received times. We DO NOT have access to encrypted message content, but unencrypted messages sent from external providers to Manulmail are scanned for spam and viruses in order to pursue a legitimate interest in protecting our users. We also have access to the following account activity records: the number of messages sent, the amount of disk space used, the total number of messages, the time of the last login.
10.4. Manulmail Communication: Your communications with the Company, such as support requests, bug reports, or feature requests, may be retained by our employees. The legal basis for processing is our legitimate interest in better troubleshooting and improving the quality of the Manulmail service.
10.5. IP Logging: By default, Manulmail does not keep permanent IP logs. However, IP address logs may be stored temporarily to combat abuse and fraud, and your IP address may be permanently stored if you engage in activities that violate our terms (spamming, DDoS attacks on Manulmail infrastructure, brute force attacks, etc.) etc.). The legal basis for this processing is our legitimate interest in protecting our service from malicious activity.
10.6. Billing Information: The Company relies on third parties to process credit card transactions, therefore, the Company must transfer payment information to third parties. However, anonymous payments and donations in cash or bitcoin are accepted. The legal basis for such processing is the need to fulfill a contract between you and us.
Data usage
11.1. There are no advertisements on our site. Any data we have will never be shared, except in the circumstances described below in the data disclosure section (clause 15). We DO NOT perform any analysis of the limited data we hold, with two exceptions: раскрытия данных (п.15). Мы НЕ проводим никакого анализа ограниченных данных, которыми мы располагаем, за двумя исключениями:
11.2. Emails sent unencrypted to Manulmail accounts (e.g. from Gmail to Manulmail) are automatically scanned according to legitimate interest in spam detection, so we can block IP addresses that send a lot of spam to Manulmail users and post spam messages to the spam directory. Incoming messages are checked for spam in memory, then encrypted and written to disk. We have no technical ability to scan messages after they have been encrypted.
11.3. Emails sent by Manulmail users to external users (such as Gmail) with encryption turned off are automatically scanned for legitimate spam detection interest in the same way as incoming email. This is in order for the Manulmail account used to send spam to be detected and blocked so as not to impair the delivery of email to legitimate users.
Data store
All servers used in connection with the provision of the Service are wholly owned and operated by the Company. Only Company employees have physical or other access to the servers. Data is ALWAYS stored on our servers encrypted. Offline backups can be stored periodically, but they are also encrypted. We have no way to access any encrypted content of the user's messages, either on production servers or in backups.
Right to access, rectification, erasure, portability and the right to file a complaint
13.1. Through the Service, you can directly access, edit, delete or export personal data processed by the Company when you use the Service.
13.2. If your account has been suspended for violation of our terms and conditions and you would like to exercise the rights associated with your personal data, you can submit a request to our support team.
13.3. In case of violation of your rights, you have the right to file a complaint by filling out the appropriate request form..
Data storage
When the Manulmail account is closed, the data is immediately deleted from the production servers. In active accounts, data will be stored indefinitely. Deleted emails are also permanently removed from production servers. Deleted data can be stored in our backups for up to 14 days.
Disclosure of data
15.1. We will only disclose user data we hold if we are instructed to do so in the form of a mandatory request from a competent government authority (legal obligation). The disclosed data can be used in court only after we receive the original copy of the court order by registered mail or in person and provide an official response.
15.2. If a request is made for encrypted message content that Manulmail cannot decrypt, the fully encrypted message content can be transmitted. If permitted by law, Manulmail will always contact the user before disclosing the data. According to the law, notification of the addressee of a data request is mandatory, although such notification may come from the authorities and not from the Company.
15.3. Manulmail may dispute requests from time to time if there is a public interest in doing so. In such situations, the Company will not comply with the request until all legal or other remedies have been exhausted. As such, not all of the requests described in our transparency report result in data disclosure.
Changes to the Privacy Policy
Manulmail reserves the right to periodically revise and change this policy from time to time, and we will notify users who have enabled the notification setting of changes to our Privacy Policy. Continued use of the Service will be deemed acceptance of such changes.
Other
We reserve the right to change and update these Terms at our sole discretion, at any time, for any reason and without any obligations.
We also reserve the right to change or update the operation of the Services at our sole discretion, at any time, for any reason, without prior notice or liability. We may even suspend the provision of the Services entirely, in which case we will notify you in advance if extenuating circumstances such as security concerns prevent us from doing so.